Great experience finding and booking my vacations. Jocelyn Louie is a great agent that was always there for us finding the best deal and suggesting the best location to go. Very supportive and 100% customer focused. Thanks for all the help Jocelyn!
Booking the trip went pretty well for the fact that I discussed everything with Ms. Louie via email. I'm from Germany and a phone call to Canada would have cost €1.10 per minute.
The travel organizer of course showed understanding and refrained from their actual phone process.
I can also only recommend it.
The employee Ms. Louie was super friendly.
I booked a week stay with Jocelyn a few days ago. It was for a certificate I received for a free stay. Since it was complimentary, I wasn’t expecting much. But Jocelyn was awesome! She was better than paid travel agents! I was having trouble reserving during the weekend online, and worried cause had limited time before expiration. She came up with even more options than I found available,
My wife and I booked an All Inclusive with Jocelyn Louie of Odenza Vacations. Jocelyn was fun to work with and Great at answering all our questions! She returned our emails promptly and helpfully! Dan and Kay Salzman
Jocelyn Louie was amazing. Super easy and fast to book our trip to Punta Cana! Will consider to book again with Odenza specially with her!
We were able to book our vacation smoothly. Jocelyn Louie was able to provide us with different options and helped us every step of the way. Overall, a wonderful experience with quick response.
Were we even lucky to have drawn Jocelyn Louie for are Odenza vacation agent...Hilton promised us totally different things than they were able to deliver..It was frustrating but with Jocelyn's help she got us threw the paper work with the least pain possible
Jocelyn was so much help with our trip to Mexico! She researched many options for us, and she understood just what we were looking for. She worked after hours and during a holiday weekend to help us make our reservation. She went above and beyond the call of duty, and we will definitely be calling her when we plan our next trip.
My wife and I booked an All Inclusive with Jocelyn Louie of Odenza Vacations. Jocelyn was fun to work with and Great at answering all our questions! She returned our emails promptly and helpfully! Dan and Kay Salzman
This was my first experience booking with Odenza and it started off with me becoming frustrated as i had left several messages and never got a call back. I eventually sent an email and got a response from Joycelyn Louie, who turned out to be extremely helpful and efficient in handling a very frustrated customer. She was very patience and was able to resolve my reservation the same day.
I had the pleasure of working with Jocelyn Louie to assist me with planning my family summer vacation. Jocelyn was very nice and her tone was pleasant. Jocelyn went above and beyond to ensure I planned the perfect summer vacation. Jocelyn was honest about the prices and if she and if something was worth the money.
Jocelyn at Odenza Vacations was very helpful and patience and most importantly was available for any questions or concerns I had about my trip. I highly recommend her for any and all future travel plans.
Working with Jocelyn was a great pleasure. She was knowledgeable, pleasant and efficient. Odenza came thru with the vacation I wanted. Thanks
Jocelyn Louie went above and beyond to provide great service. We were booking a special vacation for our family. We had some challenges which she helped us with and made sure we would be able to go. I highly recommend working with Jocelyn and Odenza!